Many applications to the Department of Transport require personal attendance either at their own offices or at the Citizen Service Centers.
If the task can be carried out by an person authorized in writing, online, by email or by post it will normally say so in the article.
If you are not able to attend you should contact one of the many companies who are able to carry out certain tasks on your behalf for a fee, or contact the Department of Transport or CSC directly for guidance.
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