Most applications to the Department of Transport require personal attendance either at their own offices or at the Citizen Service Centers.
If the task can be carried out by an person authorized in writing, online, by email or by post it will normally say so in the article.
If you are not able to attend you should contact one of the companies who advertise as being able to carry these tasks on your behalf for a fee, or contact your local CSC or the Department of Transport directly for guidance.
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